Privacy

Last updated on: 23.04.2025

We attach great importance to the transparent handling of personal data. This privacy policy provides information about what personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.

1. which services we use

• Google AdSense
• Google Ads
• Google Ads Conversion Tracking
• Google Publisher Tag
• Google Analytics
• Google Analytics Enhanced eCommerce
• Google Tag Manager
• AMP (Accelerated Mobile Pages)
• Google Fonts API
• Google Maps
• Vimeo
• YouTube
• Joomla

2. contact information

If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.. Responsible for the data processing that takes place via this website is:

Hotel Christania AG
Hejistrasse 13
3984 Fiesch
Switzerland

Person responsible for data protection:
Thomas Fluri
This email address is being protected from spambots. You need JavaScript enabled to view it.
+41 27 527 04 40

3. general principles

3.1 What data we collect from you and from whom we receive this data

First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:

• Personal master data (name, address, date of birth, etc.);
• Contact data (mobile phone number, email address, etc.);
• Financial data (e.g. account details);
• Online identifiers (e.g. cookie identifier, IP addresses);
• Location and traffic data;
• Sound and image recordings;
• particularly sensitive data (e.g. biometric data or information about your health)
.

3.2 Under what conditions do we process your data?

We treat your data confidentially and in accordance with the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:

• Your consent;
• the performance of a contract or pre-contractual measures;
• our legitimate interests, unless your interests prevail;

 

3.3 How can you withdraw your consent?

If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent unless we have another justification.

You can withdraw your consent at any time by sending an email to the address given in the legal notice. Data processing that has already taken place is not affected by this.

 

3.4 In which cases can we pass on your data to third parties?

 

a. Principle

We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients are in particular:

• Accounting, fiduciary and auditing companies;
Consultancy firms (legal advice, taxes, etc.);
• IT service providers (web hosting, support, cloud services, website design, etc.);
• Payment service provider;
• Providers of tracking, conversion and advertising services;

 

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.

We may also be obliged to disclose your personal data to authorities.

 

b. Visiting our social media channels

We may have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.

In this case, the social media providers will be informed that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.

 

c. Transmission abroad

Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.

If the level of data protection does not correspond to that in Switzerland, we will carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

 

3.5 How long do we store your data?

We only store personal data for as long as is necessary to fulfil the individual purposes for which the data was collected.

Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.

We store contractual data for longer, as we are obliged to do so by law. In particular, we must retain business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

 

3.6 How we protect your data

We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your enquiries to companies affiliated with us. Your data will also be treated confidentially in these cases.

We use the SSL (Secure Socket Layer) method within our website in conjunction with the highest level of encryption supported by your browser.

 

3.7 What rights do you have?

 

a. Right to information

You can request information about the data we have stored about you at any time. We ask you to send your request for information together with proof of identity to This email address is being protected from spambots. You need JavaScript enabled to view it..

You also have the right to receive your data in a commonly used file format if we process your data automatically and if:

• you have given your consent for the processing of this data; or
you have provided data in connection with the conclusion or performance of a contract

We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.

The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of enquiries, for legal or technical reasons or because we need more detailed information from you. You will be informed of the extension in good time, at least in text form.

 

b. Erasure and rectification

 

You can request the erasure or rectification of your data at any time. We may reject the request if we are required by law to store your data for a longer period of time or to retain it unchanged or if your request conflicts with a legal authorisation.

Please note that exercising your rights may conflict with contractual agreements and may have a corresponding impact on the performance of the contract (e.g. premature termination of the contract or cost consequences).

 

c. Legal recourse

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

 

3.8 Changes to the privacy policy

We may change this privacy policy at any time. The changes will be published on www.hotel-christania.ch, you will not be informed separately

 

4. individual data processing operations

 

4.1 Provision of the website and creation of log files

 

What information do we receive and how do we use it?

When you visit www.hotel-christania.ch, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for system administration, statistical, backup or tracking purposes. These are:
• the name of your internet service provider;
Your IP address (under certain circumstances);
• the version of your browser software;
• the operating system of the computer used to access the URL;
• the date and time of access;
• the website from which you visit the URL;
• the search terms you used to find the URL;

 

Why are we allowed to process this data?

This data cannot be assigned to a specific person and this data is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

 

How can you prevent data collection?

The data is only stored for as long as is necessary to fulfil the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.

 





4.2 Google AdSense

On our website we use Google AdSense, a service for integrating advertisements from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

Google AdSense uses cookies to analyse the use of the website by the visitor. In addition, Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to analyse information such as visitor traffic on the pages of this website.

The information generated by cookies and web beacons about the use of this website (including the user's IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you.

You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our website to their full extent.

In addition, you can deactivate interest-based ads on Google and interest-based Google ads on the web (within the Google display network) in your browser by activating the "Off" button at https://www.google.com/settings/ads or deactivating them at https://www.aboutads.info/choices/. Further information about your setting options and data protection at Google can be found at https://www.google.com/intl/de/policies/privacy/?fg=1.





4.3 Google Ads

We use the Google Ads service on our website, an online advertising service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). Google Ads enables us to place adverts in Google search results and in the Google advertising network.





4.4 Google Ads conversion tracking

We use the online advertising programme "Google Ads" on our website and, in this context, conversion tracking (visit action evaluation). Google Ads Conversion Tracking is an analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

When you click on an advert placed by Google, a conversion tracking cookie is set on your device. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognise that you have clicked on the ad and have been redirected to this page.

The information collected using the conversion cookie is used to generate conversion statistics. This tells us the total number of users who clicked on one of our adverts and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You will then not be included in the conversion tracking statistics.

In addition, you can deactivate personalised advertising for you in the settings for advertising on Google. You can find instructions on how to do this at https://support.google.com/My-Ad-Center-Help/answer/12155764.





4.5 Google Publisher Tag

On our website, we use the Google Publisher Tag, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The Google Publisher Tag enables us to efficiently manage and optimise advertising on our website.

By integrating the Google Publisher Tag, cookies and similar technologies are stored on your end device and information about the use of our website, including your IP address, is transmitted to Google. This information may be used by Google to analyse your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.

If you do not wish to receive targeted advertising, you can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, please note that in this case you may not be able to use all functions of this website to their full extent.





4.6 Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site.

The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout.





4.7 Google Analytics Enhanced eCommerce

On our website, we use the Enhanced eCommerce function of the Google Analytics service, which is offered by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics Enhanced eCommerce enables detailed analyses of the purchasing behaviour of users on our website and provides information about the purchasing process, such as which products were viewed or purchased most frequently and which marketing strategies are most effective.

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.

Google will use this information on our behalf to analyse your use of the website, to compile reports on website activity and the effectiveness of our e-commerce strategies and to provide us with other services relating to website activity and internet usage.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout.





4.8 Google Tag Manager

We use Google Tag Manager, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), to manage website tags via an interface. The Google Tag Manager itself (which implements the tags) is a cookie-less domain and does not process any personal data. The service triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.

By using Google Tag Manager, scripts (so-called tags) can be automatically activated on our website and data can be transmitted from your browser to Google. This data may include information about your IP address, the browser you are using, the subpages of our website visited and other interactions during your website visit.





4.9 AMP (Accelerated Mobile Pages)

Our website uses the technology "Accelerated Mobile Pages" (AMP), which was developed by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). AMP enables websites to be displayed more quickly on mobile devices by prioritising and optimising the loading of certain web content.

When you access a page created using AMP technology, data, including your IP address and information about the browser you are using, is transmitted to Google servers, which may be located in the USA or other countries. Google uses this data to provide the AMP pages and to analyse the traffic.





4.10 Google Fonts API

On our website, we use the Google Fonts API, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), to integrate fonts. By integrating these fonts, your browser will establish a connection to Google's servers when you visit our website in order to download and correctly display the fonts.

Through this connection, data, in particular your IP address and information about the browser you are using, may be transmitted to Google and stored on Google's servers. These servers may be located in the USA or other countries.

If you wish to prevent the transfer of data as part of the Google Fonts API, you can block access to the domain fonts.googleapis.com in your browser settings. Please note that our website may not be displayed correctly in this case.





4.11 Google Maps

On our website, we use Google Maps, a map service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Maps enables us to integrate interactive maps directly into the website and allows you to conveniently use the map function, for example to search for a location or to plan your journey.

By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, further data, in particular your IP address, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. This takes place regardless of whether Google provides a user account via which you are logged in or whether no user account exists.

Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or customised design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising.

You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

.





4.12 Vimeo

Vimeo is a service of Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA. Vimeo is a platform that allows users to upload, share and view videos. It also provides various tools for video producers to monetise their content and interact with their audience.

We use Vimeo to embed videos on our website and provide our visitors with high quality visual content. This may include product launches, tutorials or other content relevant to our users. By embedding Vimeo videos, our visitors can watch them directly on our website without being redirected to the Vimeo platform.

When you visit a web page on our website that contains a Vimeo video, your browser establishes a direct connection to Vimeo's servers. Certain information is transmitted to Vimeo in the process. This also includes the user's IP address. Vimeo also uses cookies and similar technologies to collect information about the use of the service and to improve the user experience.





4.13 YouTube

Videos from YouTube, a platform of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), are integrated on our website. When you view the videos or click on the play button, data, including your IP address and information about the browser you are using, is transmitted to Google's servers and stored there. This data is used to provide the video, monitor performance and improve the user experience.

If you are logged in to your YouTube account, you allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.





4.14 Joomla

Joomla is an open source content management system (CMS) developed and supported by Open Source Matters, Inc, a company registered in the USA. Joomla allows individuals and organisations to create and manage websites and online applications. The organisation Open Source Matters, Inc. is based in P.O. Box 4668 #88354, New York, NY 10163-4668, USA.

We use Joomla on our website to ensure a structured and user-friendly online presence. Joomla allows us to efficiently organise, edit and display content to provide relevant information and services to our visitors.

Joomla uses cookies to store certain user preferences and to optimise the user experience on the website. Data such as IP addresses and browser information may also be collected to ensure the functionality of the website and to implement security measures.





BrainBox Generators

BrainBox Generators is a service provided by BrainBox Solutions GmbH to recognise all data protection-relevant services on a website and, among other things, to help with the creation of the privacy policy. No personal data is collected or processed in the process.